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FAQ's

FAQ's

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at brandsstorehub@gmail.com

Q: Is COD (Cash on Delivery) available?

Ans: Yes

Q: How long will it take for my items to arrive?

Ans: It will usually take minimum 2 to maximum 3 business days for all orders to arrive. Shipping times vary from product-to-product based on demand and shipping location.

Q: Is shipping really FREE?

Ans: Yes, shipping is FREE all over Pakistan.

Q: Do you provide a refund or return in case I face any issue with the product?

Ans: Yes, we have our simple 7-day return and refund policy. Please check that in our policy section.

Q: How long will it take to receive a tracking number?

Ans: It will usually take between 1-2 business days.

Q: Will I receive a confirmation number when I place my order?

Ans: Yes, all customers will receive confirmation after placing their orders. (NOTE: Please contact us if you don't receive one within 12 hours)

Q: Who can I contact if I have a problem with my order?

Ans: All inquiries can be forwarded to support@yourstorename.in

Q: How can I pay?

Ans: When you receive your parcel through T.C.S Courier then you will pay.

 

Q: How to cancel my order?

Ans: In the event you wish to cancel your order, please contact us our given number.